Residential HVAC Maintenance Plans


DISCOVERY PLAN

Includes:

  • A Single Precision Tune-up Per Year
  • 10% Service Repair Discount
  • Free Air Filters with Your Tune-up
  • No Overtime Charges
  • Condensate Drain Guarantee**
  • Top Priority Service
  • Customer Loyalty Discount***

$65.00 Diagnostic Fee

HERITAGE PLAN

Includes:

  • 2 Precision Tune-ups Per Year
  • 15% Service Repair Discount
  • Filter Replacement Program*
  • No Overtime Charges
  • Condensate Drain Guarantee**
  • Top Priority Service
  • Customer Loyalty Discount***

$0.00 Diagnostic Fee*

Your Customized Precision Tune-up Includes:

Air Handlers

  • Clean evaporator coil
  • Test safety controls
  • Inspect the air filtration system
  • Check electrical connections
  • Measure volts/amps
  • Check thermostat calibration
  • Clean blower components
  • Clear drain lines
  • Treat pans with microbe tablets
  • Start and monitor the a/c cycle

Condensers

  • Clean the condenser coil
  • Monitor refrigerant pressures
  • Test starting capabilities
  • Check electrical connections
  • Measure volts/amps

Furnaces

  • Inspect the heat exchanger
  • Clean and adjust burners
  • Clean the ignition assembly
  • Test starting capabilities
  • Test safety controls
  • Inspect the air filtration system
  • Check electrical connections
  • Measure volts/amps
  • Check thermostat calibration
  • Adjust gas pressure
  • Clean blower components
  • Adjust pilot
  • Monitor heat cycle
  • Check for proper flue venting

DESCRIPTION OF TERMS

Waived Diagnostic – As an active Heritage customer you will not be charged a diagnostic fee unless the call is due to owner/tenant neglect.

*Filter Replacement Program – You can receive a total of 4 sets of filters each year. One set will be provided with each scheduled visit and two additional sets will be available for pickup at our office.

**Condensate Drain Guarantee – Upon completion of your initial Tune-up and your continued enrollment in our maintenance plan, we will keep your condensate drain clog-free at no charge to you.

***Customer Loyalty Discounts – When it's time for a new system, and you choose to purchase from us, we will offer a discount which builds with every consecutive year you are a maintenance customer.  As a Heritage member you earn $200 for the 1st year and $50 each year after for each system on your plan. Discovery members earn $100 for the 1st year and $25 each year after for each system. We believe your loyalty should pay dividends! Please remember that loyalty discounts are not actual money and cannot be refunded or transferred; only applied to a new system purchase.



Call 252-338-6090 or fill out our online form to inquire of pricing for plans.

 

From Our Customers

My wife and I would like to thank Tom Harris for everything. He was very polite, helpful and answered all of our questions. The crew was very courteous and explained everything to my wife. Thank you all for everything. We will be glad to refer our family and friends to you.
Walter Harris
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